The Group Quality Control Manager is responsible for leading and harmonizing quality control (QC) practices across Dextra’s global manufacturing plants, driving standardization, innovation, and operational excellence. The role is pivotal in ensuring consistent QC processes across all production facilities in Thailand, China, Hong Kong and India in compliance with international standards and customer expectations. Additionally, the Group QC Manager will spearhead the integration of advanced technologies to automate and enhance QC processes, ensuring precision, efficiency, and scalability.

Reporting to our Group QHSE Manager, the Group QC Manager will collaborate closely with cross-functional teams, production staff, and plant managers to implement cutting-edge QC methodologies, foster a culture of continual improvement and drive process-oriented quality control across the production. The Group QC Manager will play a critical role in shaping DEXTRA’s global quality strategy, ensuring that the organization remains at the forefront of industry standards.

Planning (PLAN):

• Develop and harmonize Inspection and Test Plans (ITPs) across all production sites globally to ensure uniformity in quality standards and compliance with international norms.
• Standardize QC processes across factories in China, Hong Kong, India, and Thailand promoting consistency in testing and inspection protocols.

Execution (DO):

• Modernize QC methodologies, integrating data-driven and automated solutions to enhance efficiency and accuracy.
• Shift QC focus from end-of-line inspection to process-oriented quality control, embedding quality into every production stage.
• Collaborate with engineering and production teams to integrate QC automation where feasible.
• Design and deliver training programs to upskill QC teams on advanced techniques, tools, and international best practices..

Monitoring (CHECK):

• Monitor QC performance in all production sites through established key performance indicators (KPIs), including statistical process control metrics like Cpk (Process Capability Index), PPM, and defect rates.
• Conduct regular internal audits of QC operations to assess conformity to established standards and identify improvement opportunities.
• Ensure all QC processes comply with international standards and regulations, including ASME, ISO 19443 and customer-specific quality requirements.

Action (ACT):

• Lead continual improvement initiatives in line with QC audit findings and industry best practices.
• Propose and implement corrective and preventive actions (CAPA) for non-conformities, leveraging root cause analysis to optimize QC processes.

Reporting:

• Prepare and present comprehensive monthly QC reports for top management, documenting key findings, trends, and areas for improvement in each plant.
• Provide actionable insights and recommendations to enhance product quality and manufacturing efficiency.

• Bachelor’s Degree in Engineering, Production, Automation, Quality Management, or related fields. Master’s degree preferred.
• Minimum of 8-10 years of experience in quality control, production or process & methods in a manufacturing environment.
• Proven track record of managing QC operations in global or multinational settings.
• Fluency in English (mandatory); proficiency in additional languages is a plus.
• Familiarity with QC automation and digital tools is highly desirable.
• Proficiency in data visualization tools like Power BI is an advantage.
• In-depth expertise in modern QC methods, including Statistical Process Control (SPC), Six Sigma tools and methodologies, Root Cause Analysis (RCA) and       Failure Mode Effects Analysis (FMEA)
• Results-oriented mindset with a focus on customer satisfaction and compliance.
• Innovative thinker, capable of driving the adoption of new QC technologies.
• Strong analytical and organizational skills with the ability to manage multiple sites and teams effectively.
• Strong leadership, communication, and problem-solving skills to manage cross-functional teams and foster collaboration.
• This role requires international travel (twice a year min to China and India) to oversee and audit QC processes at various production sites.