MAIN DUTIES AND RESPONSIBILITIES:
1. Supplier Quality Engineering (SQE) & Overseas Inspections
- Define, plan, and coordinate inspections for goods purchased overseas in collaboration with Dextra QA/QC teams in China, India, and other regions. Approved third-party inspection agencies when applicable
- Ensure inspections meet project quality, cost, and delivery requirements.
- Perform and/or follow up on inspections for critical parts and projects at suppliers’ locations when required.
- Monitor and support inspection activities conducted by regional QA/QC teams.
- Review, consolidate, and formally report inspection results.
- Identify, document, and track non-conformities, ensuring timely corrective and preventive actions (CAPA) with suppliers.
- Support supplier qualification, evaluation, and continuous improvement initiatives, including supplier audits upon Supply Chain request.
2. Quality Control Leadership Across Production Sites
- Lead and harmonize QC practices across all Dextra production sites (Thailand, China, Hong Kong, India).
- Develop, standardize, and deploy Inspection & Test Plans (ITPs) and QC procedures to ensure consistency and compliance.
- Shift QC focus from end-of-line inspection to process-oriented quality control, embedding quality at every production stage.
- Plan, monitor and implement the QC equipment and tools calibration plan
- Collaborate with engineering, production, and operations teams to integrate QC automation and advanced inspection technologies where feasible.
- Drive continuous improvement initiatives to enhance quality, efficiency, and scalability.
3. Monitoring, Audits & Compliance
- Monitor QC performance across sites using KPIs such as Process capability Index (Cpk), PPM, Defect rates, Customer complaints, Wastes, Non quality costs
- Identify gaps, risks, and improvement opportunities, and drive corrective actions.
- Maintain and continuously update QC procedures and work instructions related to supplier and production quality.
4. Customer Quality Support
- Act as a key quality interface for customers on quality-related matters.
- Visit customers’ sites when direct engagement is required to support issue resolution.
- Work closely with operations and engineering teams to define and implement corrective solutions.
5. Training, Capability Building & Innovation
- Design and deliver training programs to upskill SQE and QC teams on Advanced quality tools, Statistical process control, Root cause analysis, International best practices
- Promote a strong quality culture focused on prevention, ownership, and continuous improvement.
- Lead the adoption of data-driven and automated quality systems to improve accuracy, efficiency, and traceability.
6. Nuclear safety
- Ensure that nuclear safety is taken into account in decision making and actions, and that it always takes precedence over any other consideration.
- Use a balanced, rigorous, and prudent approach to decision making with respect to quality, cost, and schedule such that nuclear safety is never compromised.
- Ensure that involved personnel understand not only their own responsibilities and the consequences of mistakes, but also those of their immediate colleagues and how these responsibilities complement each other.
- Ensure that key operational and technical positions are filled by competent and knowledgeable persons, and that they are empowered to speak openly.
- Adopt and encourage a questioning attitude, particularly when choices, or lack thereof, are presented.
- Challenge unsafe decisions, acts, behaviors, and conditions.
- Take prompt conservative and preventive actions when an incident that could affect nuclear safety is reported, even if not yet fully understood or documented.
- Communicate transparently to the Board of Directors any issue which might compromise nuclear safety, including any human, technical or organizational issue.
Qualification Requirements:
- Bachelor’s degree in engineering i.e., Civil or Mechanical or IndustrialScience or related field.
- Minimum 8–12 years of experience in Quality Control, Supplier Quality Engineering, or Manufacturing Quality, preferably in an international industrial or manufacturing environment.
- Strong background in supplier quality management and overseas inspections, especially in Asia (China, India).
- Hands-on experience in factory QC operations, inspections, testing, and process control.
- Exposure to multi-site or group-level quality standardization.
- Experience working closely with Supply Chain, Engineering, Operations, and Production.
- Solid knowledge of manufacturing processes, inspection/testing methods, laboratory quality systems, and equipment control.
- Practical experience with ITPs, non-conformities, CAPA, quality KPIs (Cpk, PPM), and ISO standards.
- Strong command of Lean, Six Sigma, PDCA, and root cause analysis.
- Proven leader able to influence multicultural, international teams.
- Analytical, customer-focused, and solution-oriented.
- Clear communicator, fluent in English (additional languages are a plus).
- Willing to travel internationally as required.